| 1 |
Practical Human Resource Management |
Core HR functions, policies, employee lifecycle |
HR Officers, HR Managers, Supervisors |
| 2 |
Labour Law & Employee Relations |
LRA, BCEA, contracts, employee rights, disputes |
HR & Managers |
| 3 |
Managing Workplace Discipline |
Misconduct, investigations, charges, hearings |
HR, Managers, Supervisors |
| 4 |
Disciplinary Hearings: Initiating & Chairing |
Practical disciplinary hearing procedures |
HR, Managers, Chairpersons |
| 5 |
Workplace Investigations & Evidence |
Investigating complaints, interviews, evidence and reports |
HR, Investigators |
| 6 |
Performance Management & Appraisals |
KPIs, objectives, reviews, poor performance |
HR & Line Managers |
| 7 |
Managing Poor Performance & Incapacity |
Performance problems, incapacity and corrective action |
HR & Managers |
| 8 |
Recruitment & Selection Best Practices |
Job descriptions, advertising, interviews and selection |
HR & Hiring Managers |
| 9 |
Competency-Based Interviewing |
Structured interviews and objective selection |
HR & Managers |
| 10 |
Employment Equity & Diversity Management |
EE legislation, committees, plans, diversity |
HR & Management |
| 11 |
Employment Equity & Skills Development |
EE, Skills Development, WSP/ATR and training planning |
HR, L&D & EE Committees |
| 12 |
Skills Development & SETA Management |
WSP, ATR, grants, learnerships and workplace training |
HR & Training Officers |
| 13 |
HR Policies & Procedures Development |
Developing practical HR policies and procedures |
HR Managers |
| 14 |
Employment Contracts & HR Documentation |
Contracts, personnel files, letters and records |
HR Officers |
| 15 |
Handling Grievances & Workplace Complaints |
Complaints, grievance procedures and resolution |
HR & Managers |
| 16 |
Conflict Management in the Workplace |
Identifying, managing and resolving workplace conflict |
HR & Managers |
| 17 |
Negotiation & Collective Bargaining |
Unions, negotiation strategies and agreements |
HR & IR Managers |
| 18 |
Union Relations & Workplace Representation |
Shop stewards, organisational rights and consultation |
HR & Managers |
| 19 |
Managing Absenteeism & Leave |
Attendance, sick leave, absenteeism and interventions |
HR & Supervisors |
| 20 |
Workplace Harassment & Sexual Harassment |
Prevention, reporting, investigation and response |
HR & Management |
| 21 |
POPIA & HR Data Protection |
Employee information, confidentiality and HR records |
HR & Admin |
| 22 |
Occupational Health & Safety for HR |
HR’s role in workplace health and safety |
HR, Managers & Supervisors |
| 23 |
Employee Wellness & Workplace Wellbeing |
Wellness programmes, stress, burnout and support |
HR & Managers |
| 24 |
Employee Engagement & Retention |
Engagement, motivation and reducing turnover |
HR & Managers |
| 25 |
HR Metrics & Analytics |
Turnover, absenteeism, recruitment and workforce data |
HR Managers |
| 26 |
Strategic HR Planning |
HR strategy, workforce planning and organisational objectives |
HR Managers |
| 27 |
Workforce Planning & HR Budgeting |
Staffing forecasts, headcount and HR budgets |
HR Managers |
| 28 |
Talent Management & Succession Planning |
Identifying, developing and retaining talent |
HR & Senior Management |
| 29 |
Learning & Development Management |
Training needs analysis, training plans and evaluation |
HR & L&D |
| 30 |
Managing HR Records & Personnel Files |
Employee files, documentation, retention and confidentiality |
HR Officers |
| 31 |
HR Audit & Compliance |
Auditing HR practices and identifying compliance gaps |
HR Managers |
| 32 |
HR Risk Management |
Identifying employment, compliance and people risks |
HR Managers |
| 33 |
Change Management for HR |
Managing restructuring, organisational change and resistance |
HR & Management |
| 34 |
Effective Communication for HR Professionals |
Difficult conversations, counselling and communication |
HR & Managers |
| 35 |
HR Ethics, Confidentiality & Professional Conduct |
Ethical decision-making and confidentiality |
HR Departments |
| 36 |
Managing Remote & Hybrid Employees |
Policies, productivity, communication and monitoring |
HR & Managers |